1. the ability to become strong, healthy, or successful again after something bad happens
2. the ability of something to return to its original shape after it has been pulled, stretched, pressed, bent, etc.
It’s a typical work day. You begin working on email at 8:00. Suddenly it’s 9:30 and you’re rushing to get to that 10:00 meeting. Because the client is late and there is too much to discuss, you don’t get out of the meeting until noon. You grab a sandwich and get back to the office, check email and voice mail, return phone calls. The time is now 2:00. Your colleague, Sally, comes in to report a disaster with a client. You leave everything behind for an emergency meeting to deal with the crisis. At 3:00 you finally settle in to begin work on your to-do list, but your colleague John comes by—he is so funny, and has a great story to share with you about his weekend. You glance at your watch and now it’s 3:30; you’d better check email again. At 4:00 you look at your list and the papers on your desk and begin doing those small tasks that can be done quickly. At 5:30 you race out of the office to pick up your kids. At 9:00 pm you check email again to see if anything urgent has happened. At 11:00 you lie in bed, feeling exhausted and a bit unsure of what you accomplished that day–but you sure were busy!
Each of us has a different idea of what makes for a perfect day, but for most of us it includes being able to accomplish our top priorities, and having both the time to build relationships with colleagues and clients and the time to deal with unexpected urgencies. Most of us want to go home at a reasonable hour, leaving all work behind and feeling satisfied, organized and motivated for the next day. The key is to strike the right balance between planning your day, and quickly adapting to the external influences that threaten our plan. That’s resilience—the ability to have your day stretched out of the shape you originally planned for it, and yet be able to bounce back and still accomplish your goals.
The first step in creating a perfect day is having a clear vision of what you want it to look like. You can’t take control of your daily work life unless you know exactly how you want to change it. Here are some questions to ask yourself to help create that vision:
1. What would you accomplish in a ‘perfect’ day?
2. How many hours would you work daily?
3. What individuals (both internally and externally) would you further develop business relationships with?
4. How much uninterrupted time would you have during the day?
5. How much time would you spend corresponding by email and phone?
6. What other aspects would make it a ‘perfect’ day?
7. How would you feel at the end of day?
Now use your calendar as your guide. Block time out for email and phone, relationship building and uninterrupted task time. With each and every request for your work time commitments, there should be clear negotiation on the appropriateness of the task and time it will take place. Thus you are not really saying no; you are merely negotiating how you say yes. Perhaps the two-hour meeting someone has sent you an invite for should really only require your presence for an hour; perhaps the committee you’ve been asked to chair would more appropriately be led by someone else and merely advised by you. Be assertive in your negotiations and more proactive and intentional in planning your day, and you will build resilience to better manage the inevitable time management challenges that come your way.